Our role
We publish general explanations of UK mobile products, terminology and practical steps. We are private individuals providing independent information. We do not supply telecoms services, sell phones or SIMs, broker a plan, arrange an upgrade or receive commission.
A publication name
zoolrox is the name of this website. We do not claim a registered-company identity, an invented office, provider accreditation, a trading history or an award. Provider names identify the subjects we write about and do not identify our own service.
What a reader can expect
The articles are intended to make a provider’s public information easier to approach. They do not provide personalised contract decisions or access to a customer account. A reader should use official documents to confirm a feature or obligation before taking action.
How to raise a correction
Use the contact page and identify the article and sentence. Keep the question general and avoid sending private account material. We can review explanatory wording, while the provider remains responsible for its own contract, service and support.